Refund policy
No returns for change of mind
Most of our pieces are one of a kind, so we don't accept returns or give refunds if you change your mind or the colour looks different from your screen. Not sure about a piece? Ask us for a video call before you buy, and we'll show it to you in real light.
Exchange for damage or defect
If your piece arrives damaged, defective, or isn't what you ordered:
- Tell us within 7 days of delivery, on WhatsApp or email.
- Send photos or a video (an unboxing video helps a lot).
- The piece must be unused and unwashed, with its tags.
We'll exchange it for another piece of the same value. If we can't offer a suitable exchange, we'll refund you to your original payment method within 7 working days.
Not eligible for exchange
Sarees with fall, pico, pre-draping or any stitching done, since these are finished to your needs.
Refunds
We give refunds only in these cases:
- Your piece arrived damaged, defective or wrong, and we can't offer a suitable exchange.
- You cancelled your order before it was dispatched.
Refunds go back to your original payment method within 7 working days of approval. We don't refund shipping charges, except when the mistake was ours.
Cancellations
You can cancel before your order is dispatched for a full refund. Once it's dispatched, it can't be cancelled.
Contact
Email: meenakaaribypriyanka@gmail.com
WhatsApp: +91 92436 72127